Shipping policy


.Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Once your order is processed, it will be forwarded to our fulfillment partners for packaging and shipment.

Please note that processing times may be slightly longer during high‑volume periods or holidays.

Shipping Times

Because we work with international suppliers to offer unique products at the best prices, shipping times may vary depending on your location.

Estimated delivery times:

  • United States: 7–15 business days
  • United Kingdom & Europe: 7–20 business days
  • Canada & Australia: 10–20 business days
  • Rest of the World: 10–25 business days

These are estimates and may vary due to customs, carrier delays, or high seasonal demand.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 2–5 days to appear while the package is in transit to the carrier’s international facility.

Multiple Shipments

If your order contains multiple items, they may be shipped separately to ensure faster delivery.
You will receive separate tracking numbers for each shipment.

Wrong Address Disclaimer

Please ensure your shipping address is correct.
We are not responsible for orders shipped to an incorrect address provided by the customer.

If you need to update your address, contact us within 12 hours of placing your order.

Customs & Import Fees

Buyers are responsible for any customs or import fees that may apply in their country.
We are not responsible for delays caused by customs.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at support@essenceofwoman.com.
We will assist you in tracking the order or arranging a replacement when applicable.

Order Not Received

If tracking shows your package as delivered but you did not receive it, please check with neighbors, your local post office, or your building management.

We are not responsible for packages marked as delivered by the carrier.

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